Returns & Exchanges

At Croozer, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns on all unused sports equipment in its original packaging. Our goal is to get you back to your peak performance with the right products as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your unused gear in its original box, ensuring all tags and protective inserts are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.